• How do I join the Trade Program and get confirmation?
Please reach out to us by email with subject line “Trade Program Application” so we send you necessary information to fill in and get your profile approved.
• How can I order or get a quote?
Once approved, log in and order on www.revol1768.com: your profile will be identified, and Trade Program saving will be automatically applied. You can get a quote by creating a cart and checking your shopping cart summary.
• Who qualifies for REVOL USA Trade Program?
Our Trade Program is opened to professionals of residential design industry. For other industries, please fill in a request on www.revol-pro.com so we direct your request accordingly.
• How many persons can qualify under a same REVOL USA Trade Program Account?
Each member of the Trade Program must be approved. Please reach out by email to validate your admission.
• What is the scope of REVOL USA Trade Program valid?
Our program is only valid on our US website, www.revol1768.com, and does not apply to physical, online stores or other channels distributing REVOL. It applies to full-priced items, and cannot be combined with other running promotions or clearance items. Shipment comprises Mainland USA. Please contact us for delivery in Alaska and Hawaii.
• Does REVOL USA process special shipping requests?
Our freight program offers ground shipping for U.S Mainland, so please count 3 to 8 business days for delivery. For other territories, a freight quote must be requested.
• Does our Trade charge sales tax?
For NY and GA states, a Resale/Sales Tax Certificate is required should you intend to buy merchandise to resale. If not provided, sales tax will be applied to the orders. Signed Resale or Sales Tax Certificates are required for each state where you seek tax exemption (US only).
• What is REVOL USA Trade Program return policy?
You have the right to change your mind within 7 days of reception. Please contact us.
• Can I get samples, or rent REVOL products?
Our Trade Program doesn’t include sampling, loaning or renting. We are confident once you receive your purchase, you will fall in love with our products!
• Where can I see your products in person?
You can visit our Store Locator page. You can also meet us at various tradeshows and visit our showroom at Forty One Madison building, in NYC.
For other general FAQs
For other general FAQs (tracking, payment methods, returns…), please visit our general FAQs page.