• How will my order be packaged?
We carefully packaged items in bubble wrap and add peanuts to make sure our porcelain travels safely to you. If your order is a gift, you will have the opportunity to choose the gift option when checking out: your friend is a lucky person!
• What are the shipping options?
We ground ship all over mainland USA. You should expect delivery 3 to 8 business days after placing your order.
• Do you ship all over the USA?
We ship all over mainland USA. We apologize to our Hawaiian, Alaskan, AFO/FPO and international Revol lovers.
• Do you ship internationally?
We do not ship internationally, sorry international Revol lovers.
• Do you ship to P.O boxes, or APO/FPO addresses?
We can’t ship to P.O boxes or APO/FPO addresses, sorry Revol lovers. You may have a friend in mainland USA?
• What is the delivery time for my order?
You should expect delivery 3 to 8 business days after placing your order.
• How can I track my order?
An email containing tracking information will be sent as soon as your order is shipped.
• Can I send items to several addresses?
As much as we appreciate the fact that you want to offer Revol to all your friends and family members, we ask you to place one separate order per shipping address.
• How can I purchase an item indicated as out of stock?
We regularly update the availability of products: please visit our website again soon. Should an item your ordered be out of stock, we will contact you to discuss this with you.
• How can I pay my purchase?
We accept MasterCard and Visa.
• How can I obtain proof of my payment?
Proof of payment will be sent to the email address you indicate when checking out.
• Can I return or exchange my purchase?
You have the right to change your mind within 7 days of reception. Please contact us at firstname.lastname@example.org.
• Can I exchange a gift?
You can exchange a gift. Contact us at sales@revol-usa, we will be happy to help.
• Can I be reimbursed or obtain a gift card?
Should you decide to return an item, you can choose to be reimbursed or obtain a gift card. Prior to shipping the product back, specify your wish by email: email@example.com.
• Are REVOL products under warranty?
We proudly provide a resistant porcelain. Except normal wear causes, we will happily guaranty and replace your REVOLUTION cocotte (5 year warranty). We would also examine your request for other collections.
• Do you have a Trade Program?
Yes – see conditions here.